Housing Officer

03 Jun 2019
01 Jul 2019
Contract Type
Full Time
Due to expansion our well established client is looking for a Housing Officer to cover the Swansea area.

Reporting to the Contracts Manager, you will be responsible for managing a portfolio of properties in Swansea. This role involves working from home with daily travel to provide direct support and management to the Service Users.


Supporting the Service User (SU)

* Manage a caseload of Service Users.

* Attend dispersal and conduct induction of SU into property.

* Sign-post as necessary to support agencies, social workers, support team etc.

* Conduct visits and report any incidents, SU issues, absconders etc.

* Ensure SU's are Moved On when requested by the council.

* Ensure that health and safety of SU's are maintained at all times.

Managing a property portfolio

* Conduct inspections and report defects as required.

* Ensure all items within property are replaced /repaired as required in line with inventory procedure.

* Prepare property for re-occupation after SU's move on within the given timescales.

* Ensure terminated properties are effectively prepared for hand back to landlord.

* Effect minor property repairs if necessary.

* Ensure the properties are maintained according to Health and Safety guidelines and company procedures.

* Ensure stores are maintained in line with purchasing procedure.


* Good office administration and organisational skills

* Good communication and interpersonal skills

* High degree of initiative

* Flexible/Adaptable

* Smart professional presentation

* Good computer skills including Microsoft Office Software

* Full driving licence and a car owner

In return, you will benefit from 20 days holiday increasing to 25 days with service, pension and life insurance.

Hours: Mon-Fri 40 hours per week 8.30am-5pm

Salary: GBP19,500 plus fuel allowance

Interested in this permanent role, based from home covering the Swansea area? Please email your CV or contact me on (phone number removed)