System Analyst Apprentice

Vacancy Overview:

Do you have a passion for technology? Are you ready to take your hobby to the next level?

Working Week:

37.5 hours

Weekly Wage:

GBP153.00

Detailed Job Description:

Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT System Analyst Apprentice. This is a great opportunity to earn while you learn and gain on the job experience to kickstart your career in IT.

Job Role

We are looking to recruit an IT System Analyst Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.

As a Microsoft Infrastructure Technician Apprentice your main roles and responsibilities will include:

1) Answering calls and emails providing reinforcement to the existing support resource

2) Opening customer accounts by recording account information

3) Putting in place fixes based on problems raised by the customer

4) Resolving product and service issues by liaising with senior staff when required

5) Working with the testing team when new or updated products lines are released.

Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.

About the Company

Our client's senior management team formed the company following successful careers in the automotive service and fleet management industry. Their broad range of experience has been gained by working at the highest levels with international organizations. Their in-house development team have a proven track record in delivering integrated system solutions with global organizations across international markets. This combination of expertise ensures that they deliver intelligent and effective solutions, making them the first choice for the fleet management and automotive service market in North America and Canada.

Their mission is to develop and maintain the most innovative and pioneering maintenance authorization platform, with both efficiency and insight, setting the highest standards in service, reliability and cost containment in the industry.

Skills Required:

• You will be highly organised, have excellent communication skills (both written and spoken) and a brilliant telephone manner.

• You will have excellent attention to detail.

• You will be customer service & quality focused.

• You will be willing to work hard and eager to learn.

• A keen interest in technology is mandatory.

Personal Qualities:

The company require a bright, enthusiastic and hardworking individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.

Other Information:

Location = Portsmouth, PO6

Working Hours = Monday to Friday, 9am - 5.30pm (37.5 hours per week)

Wage = GBP153 per week