HR Services Advisor

Primary Location

Stockton On Tees

HR Services Advisor

Salary: Competitive + Benefits + 3% flex fund

Are you an aspiring HR Professional looking to work for one of Europe's best kept secrets?

If so, read on as this is the opportunity for you

We are Sopra Steria, European leaders in Digital Transformation. We provide one of the most comprehensive portfolios of end to end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services.

We are a vibrant and successful offering with a global headcount of circa 40k people, with over 6000 in the UK. This is a role that will keep you busy, keep you learning and keep you happy due to a supportive collaborative team that are always happy to help when you need.

Role Overview -

To work as part of a team of HR Service Advisors within the HR Shared Service Business.

You'll be handling all queries effectively and within the KPI's and Targets identified and agreed, ensuring effective employee service across the Sopra Steria business.

Manage a range of non-contentious employee relations cases such as disciplinary, absence management, misconduct, underperformance, probationary period reviews and flexible working requests

Skills we'd like to see demonstrated include -

• A background in HR with the relevant professional knowledge of Employee Relations, employment law, HR Policy and Procedure, and payroll support (training will be given in all Sopra Steria Company policies, procedures and systems)
• Strong IT skills - ability to use a variety of applications, databases and call management systems, analyse data and produce high quality reports and management information, with direction and support from HR Customer Service Manager
• Excellent interpersonal skills, across all levels of an organisation
• Must be a confident communicator, particularly on the telephone - must be able to impart information to others effectively
• High levels of numeracy and literacy; able to extract and manipulate data, analyse information and provide feedback to mixed groups of individuals
• Positive approach to customer service and the ability to build strong working relationships with customer base
• Be proactive in service delivery and be able to contribute to improvements to systems & procedures
• The role is likely to suit anyone looking to progress a career or currently working towards formal HR qualifications such as CIPD

This is a great opportunity and the chance to join a real market leader who regards every single member of the team a pivotal part of the business. We will look after you, offer personal improvement, career development and not to mention working alongside some of the best talent the UK has to offer.

We are forward thinking offering that will reward your hard work with a competitive salary and benefits package and endless career growth opportunities.

Get in touch for more details or to have a confidential discussion about whether this could be the opportunity for you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.