Customer Service Administrator
InXpress Redhill are a franchise of the well-renowned global InXpress brand, who is the market leader within the logistics industry.
We are looking for a customer service administrator to join our vibrant team.
Daily & Weekly Duties
- Communicate with customers and suppliers telephonically, electronically and direct visits.
- Respond promptly to customer enquiries and resolve customer complaints in an objective and courteous manner.
- Pro-actively contact existing customers by phone calls and visits to maintain rapport.
- Source quotations from suppliers and generate quotations to customers.
- Conduct researches base on enquirers' requirements.
- Reconcile supplier invoices, ledgers and other administrative functions.
- Data capture duties.
- Visit new customers to provide training and guidances.
- Assist telesales person in quoting and closing deals.
- Order and maintain stationaries level.
- Attend training sessions as necessary.