Customer Service Administrator

Recruiter
InXpress Redhill
Location
Horsham
Salary
18000.00 GBP Annual
Posted
29 May 2019
Closes
20 Jun 2019
Contract Type
Permanent
Hours
Full Time

InXpress Redhill are a franchise of the well-renowned global InXpress brand, who is the market leader within the logistics industry.

We are looking for a customer service administrator to join our vibrant team.

Daily & Weekly Duties

  • Communicate with customers and suppliers telephonically, electronically and direct visits.
  • Respond promptly to customer enquiries and resolve customer complaints in an objective and courteous manner.
  • Pro-actively contact existing customers by phone calls and visits to maintain rapport.
  • Source quotations from suppliers and generate quotations to customers.
  • Conduct researches base on enquirers' requirements.
  • Reconcile supplier invoices, ledgers and other administrative functions.
  • Data capture duties.
  • Visit new customers to provide training and guidances.
  • Assist telesales person in quoting and closing deals.
  • Order and maintain stationaries level.
  • Attend training sessions as necessary.



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