German & French Client Sussess Manager (Media Platform)

Recruiter
Anonymous
Location
London
Salary
Up to GBP55k pa
Posted
30 May 2019
Closes
27 Jun 2019
Sectors
Sales, Media Sales
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
German & French Client Sussess Manager (Media Platform)
Account Manager, Customer Success, Client Sucess, Technical Support, Service Support, Helpdesk, Audio Application, Video Application, Software Support, Technical Software, Windows, Mac OS ,Troubleshooting, Diagnostic Tools, Computer Science, Software testing, Customer Service, Client Support, Fluent in French, Fluent in German, France, Germany
Salary: Up to GBP55,000 pa DOE + 10% Bonus
Location: Central London
Ref: 878PA
VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 878PA
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
*** Career opportunity/progression ***
The Company:
Our client is one of the fastest-growing company providing business solutions through innovative concepts
Main Duties:
To provide technical support to end users - Multinational to Educational institutions while supporting the business growth.
The Role:
- To ensure successful onbording of new clients
- To manage the product training of your customers
- To be a problem solver for your clients, solving their technical issues
- To escalate all the accounts that are "at risk"
- To track cases and logged activity in Salesforce
- To identify priorities and most urgent requests
- To support the Sales department by helping to retain customers
- To build strong relationship with new and existent clients.
- To give advice to the clients on the best practices.
- To travel as required on a designated territory
The Candidate:
- Fluent in French and German (Spoken and Written)
- English (Spoken and Written)
- Experience in Account Management/Customer Success Role - ESSENTIAL
- Confident, proactive & dynamic
- Quick thinking & True problem solver with a logical approach
- A strong team player, keen to learn cutting edge technologies
- Excellent and professional communication skills
Salary: Up to GBP55,000 pa DOE + 10% Bonus + Pension
French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom