Account Manager 

£20000 - £25000 per annum
30 May 2019
27 Jun 2019
Dan Kilshaw
Contract Type
Full Time
Account Manager 

Who will I be working for? 

Our client is passionate about revolutionising careers education. Whilst they are a relatively new name in the field of educational technology, their pedigree goes back decades. They were born of a leading name in careers and university guidance publications, whose books are trusted by almost every secondary school in the UK. Our client was created and launched to take this information and combine it with technology, transforming it into a form fit for 21st century classrooms. 

They believe careers education is a truly vital part of a student’s educational journey, and that the best resources should be available to both student and teacher. Put simply, they believe careers education deserves better. 

They are now seeking a talented Account Manager to join their Customer Delight team, so named because they believe in making sure that those subscribing to their resources are genuinely delighted by them. 

What will I get in return? 

- Salary of £20,000 - £25,000 
- A fun, friendly environment where there is a passion for learning 

Our client's team is a small but productive group and is somewhat committed to supporting the growth and diversity of the organisation. It's a place where you can be yourself. They’re informal, passionate about their field, and a little bit quirky. 

In this role, you will work with a passionate team of people who are committed to inspiring a love of learning. As you'll be Involved in both sales and servicing responsibilities, it is a great opportunity to combine “hunter” and “farmer” skills and focus on making a growing family of clients successful… and delighted! 

What will I be doing? 

Working within a small team, as an Account Manager, you will be responsible for managing a dedicated territory, with a focus on taking up inbound marketing leads and nurturing them through the sales cycle. The role continues through to providing onboarding and customer support – and of course, delighting our clients. 

As an Account Manager, you will make a difference by: 

- Proactively following the customer lifecycle process and growing the existing client base 
- Demonstrating product value and securing sales of all products in our client's portfolio 
- Proactively working with key clients at all times of the year to look at strategic value-add opportunities and to drive engagement with products 
- Actively targeting and taking advantage of all growth opportunities 
- Building strong trust and rapport with clients throughout their subscriptions, ensuring client retention and growth 

What will I need? 

- At least two years' new business development sales and/or account management success, achieved ideally within the education or SaaS marketplace 
- Excellent written and verbal communication skills 
- Experience of providing and/or evolving training materials to support existing clients 
- Experience of using Hubspot or similar CRM platform 

Ideally, the Account Manager will also need to be:

- Goal driven, tenacious and highly organised 
- Able to work towards goals together within a small team 
- Unafraid to jump on the phone - driven to hunt for, and close, sales to grow existing clients 
- Customer-centric in everything you do 
- Committed to shared success 
- A flexible and creative thinker 
- Great at decision making and problem solving 
- Positive and passionate about education 

Other organisations may call this role Account Manager, Sales Account Manager, Customer Account Manager, Client Account Manager, Sales Executive, Sales Representative, Sales Rep, Business Development Executive, or BDE. 

So, if you are ready for your next incredible career move as an Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.