Team Leader (Older People Service)

Rooftop Housing
Evesham, Worcestershire
£30,500 per annum
29 May 2019
14 Jun 2019
Contract Type
Full Time

Team Leader (Older People Service)
Evesham, Worcestershire
£30,500 per annum
Full time – 37 hours

Rooftop Housing Group is one of the top 100 Best Not-for-Profit companies to work for in the UK.
As our Older People Service Team Leader, you’ll manage a small team ensuring that an excellent service is delivered to our schemes.  Promoting a positive, high profile image and developing the Older People Service by identifying and initiating new ideas.
Proactively managing rent accounts and void losses, ensuring income maximisation and that tenancies are effectively ended and new ones begun. Working closely with residents, who need additional support in order to maintain their tenancy, you will also respond and manage customer and neighbour complaints.
Holding a relevant professional qualification in advice and guidance (or similar), you will have experience of tenancy management, with an understanding of supporting people to remain independent. Having previously held a similar role, you will also have knowledge of how to deal with a wide range of customers and challenging situations and an awareness of issues in relation to safeguarding and professional boundaries.


  • Modern working environment with agile and flexible working
  • Subsidised gym memberships
  • Cycle scheme
  • Employee volunteering scheme
  • Health scheme (cash plan) which includes an Employee Assistance Programme
  • Sports and Social Club
  • New home leave
  • Occupational maternity, adoption and paternity leave


The vacancy closes at 10 am on Friday 14th June 2019.