Tenancy Management Team Leader

38000.00 - 39000.00 GBP Annual
23 May 2019
20 Jun 2019
Contract Type
Full Time
A fantastic opportunity has emerged for a specialist Tenancy Management Team Leader to join one of our most improved public sector clients in a full time (36 hours per week), fixed term contract for twelve months.

All applicants must possess previous experience of:

* Managing up to 10 staff (preferably asb/housing officers) in the public sector, carrying out appraisals regularly.

* Managing performance targets, producing statistics and analysing team performance and external trends to continuously improve service delivery.

* Co-ordinating team meetings and delegating work related tasks to the tenancy management team.

* Assist the housing officers with any complex casework, and accompany them on home visits when needed.

* Resolving complex anti-social behaviour, leasehold and rent arrears cases.

* Leading, motivating and managing the housing teams to deliver excellent tenancy management and estate inspection services for residents.

* Assisting with the strategic direction of the department.

Based in Surrey, the client is looking for a member of staff who has experience in developing a highly customer-focused, professional housing service which meets the needs of residents and responds promptly to enquiries and complaints. Being a car driver is essential.

Only applicants who feel they meet the above criteria and can start on fairly short notice (maximum 1 month) need apply.

Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.

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