Security Officer

23 May 2019
20 Jun 2019
Contract Type
Full Time
VSG has 7,500 employees and is the UK's fastest growing suppliers of security services to a variety of blue chip clients. Our excellent service to our customers has allowed for market growth which means we continuously seek new and fresh talent to complement our current team as well as developing our people to reach their full potential. Join our team and look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
If you are a talented and ambitious Customer Service focused individual then we would love to hear from you. We currently have a fantastic opportunity to join our team front of house team where you'll be responsible for meeting & greeting visitors, staff and contractors / access control / general admin tasks. This is a fantastic opportunity to work Monday-Friday on a 07:00-19:00 shift.
Duties to include:
* Provide a concierge meet and greet service to all visitors
* Anticipate and recognise ways to provide excellent customer service to improve the visitor journey through the building
* To work as 'one team' working closely with colleagues to seamlessly support the visitor journey
* Recognise where you can 'add value' to your role during every interaction
* To provide a courteous and welcoming service when dealing with visitors who require bag scanning
* To provide a strong visible presence in the reception area to deter suspicious activity and behaviour.
* To be alert to and recognise suspicious activity and behaviour and be ready to take immediate action to deal with emergency situations
* To ensure all areas remains clean and tidy and identify issues that impact on client image as soon as they arise
* Conduct patrols, scanning visitor bags and static standing duties in and around the reception area.
The Person
* Door Supervisor SIA Licence
* Strong Customer Service Skills
* IT literate
* Enthusiastic, motivational and honest
* Competitive holiday entitlement
* Pension
* Access to Additional Training
* Full uniform
* A wide range of discounts with selected companies