Implementation Training Consultant

Recruiter
Anonymous
Location
Warwickshire
Salary
Competitive
Posted
23 May 2019
Closes
20 Jun 2019
Sectors
Training
Contract Type
Permanent
Hours
Full Time
I am recruiting for an Implementation Training Consultant paying a salary of GBP18500 for a company that is based in Coventry.

THE ROLE

" You will be working in a team providing both support and training to the education sector with the implementation of a specific programme which is utilized by local and national schools. You will be ensuring that customers are given the opportunity to gain the maximum benefits from their use of the bespoke system.

DUTIES

- Provide comprehensive training to allow new customers to become fully conversant with the features and benefits of our system

- Dealing with clients and customers general queries

- Work with the Implementation Manager to continually improve processes and identify process improvement opportunities.

- Assisting with implementing and managing controls within the office

- Work closely with Service Desk advisors to ensure that support and training is delivered consistently across both the Service Desk and Implementation teams, and that processes are aligned

PERSON SPECIFICATION

- Excellent communication skills

- Ability to confidently provide support to customers with varying levels of technical ability and experience.

- Ability to interpret fault descriptions provided by customers and translate these into resolutions.

- Highly organised with the ability to multitask and work in a high-pressured environment

- Confident, bright

THE PACKAGE - SALARY AND BENEFITS

- GBP18500 with an increase after 6 months' probation

- Free onsite parking

- Medical care after 12 months

- 25 days holiday plus bank holidays

- Casual dress code

Does this sound like your ideal job?

If you are and interested in this position I AM KEEN TO HEAR FROM YOU please send your CV and follow up with a call (phone number removed) asking for Annie.

***If you have not received a response within 48 hours your CV has not been selected

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