HR Officer

25000.00 - 30000.00 GBP Annual + Laptop, pension scheme, free parking
22 May 2019
19 Jun 2019
Contract Type
Full Time
This is a hands on role, responsible for supporting the operation and making decisions relating to the management of staffing issues including disciplinary, grievance, attendance and staff performance concerns
Working Pattern: Monday to Friday, 09:00 - 17:00.
Based at Head Office in Slough but required to travel to other locations
Salary up to GBP32k depending on experience, company laptop and mobile phone, 20 days annual leave plus public holidays, pension scheme, free car parking
Specific Duties:
1. Being the key decision maker in staffing issues and working with the operational management teams on managing staff issues
2. Supporting the operations management team to deal with performance concerns, utilising the appropriate company policies and procedures
3. Building up an effective working relationship with line managers and supporting with their upskilling in proactively managing staff issues
4. Through the regular review of staff supervisions, proactively identify initial performance concerns and high performing staff, supporting the management team with early interventions
5. Ensuring that the operations management team are aware of the disciplinary and grievance procedures and supporting them appropriately to ensure that any issues are dealt with appropriately
6. Liaising with management to ensure that staff attendance, leave and performance is actively managed
7. Completing exit interviews at the earliest opportunity, providing feedback to the management team and identifying actions across the business to improve staff retention
8. Working closely with the operations management team to ensure staff supervisions and performance appraisals are conducted effectively
9. Work closely with the HR Team to deal with general HR queries through the HR Helpdesk, promptly respond to queries and working with the relevant departments to resolve issues raised
10. Work closely with the HR Team Leader and HR Manager to monitor, review and update all policies in line with current legislation and best practice
11. Ensure Human Resources matters are handled fairly and consistently in line with legal and company requirements
12. Contribute to HR project work where required
13. Keeping abreast of human resources developments and ensuring continued company compliance in applying best practice, within the business' needs
14. Enhance current operations through continuous improvement
Generic Duties: In addition to specific responsibilities, the role will also be responsible for ensuring:
1. the maintenance of confidentiality of all information unless otherwise permitted by management
2. full compliance with company's vision, values, policies and procedures
3. work in a manner that promotes team work and a collegial environment
4. active and positive promotion of the company's image and brand
5. other duties that may be assigned by management
Qualifications and Experience: The following qualification, skills and experience are required for this role:
1. At least 3 years' experience within an HR environment in a similar role
2. Ideally part or fully CIPD qualified or equivalent with experience at this level
3. Strong English spoken, listening, writing, communication and presentation skills
4. Strong administration skills
5. Full driving license and use of own car to visit company homes if required
6. Excellent administrative skills
7. Experience of working with and advising line managers
8. First class IT and communication skills, including the use of Excel
9. Team orientated
10. Results focused
11. Confidence to work across all levels of the business

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