Inside Sales Team Leader
Inside Sales Team Leader - London
An exciting opportunity to join Europe's leading independent provider of IT infrastructure services. We are looking for someone to join us as a Inside Sales Team Leader based in London.
Inside Sales are here to manage and deliver product and supply chain engagements for our customers across the Group.With a team of over 500 people across Germany, UK, France and Belgium, we transact over 750,000 orders per year. Our team covers a broad spectrum of services, including pre sales engagement, business take on, in life quote, order management and margin control as well as post sales billing management.
Responsibilities
- Working with the line manager to create a dynamic, proactive and commercial team
- Bringing stakeholders from across the business together to achieve a common goal
- Supporting the Line Manager to drive efficiency improvements
- Sharing and implementing best practice
- Ensuring the team is dedicated to service excellence and customer satisfaction
- Working with the Line Manager to develop vendor relationships & knowledge to support growth of the transaction business
- Continually coaching individuals to improve commercial skills and overall performance
- Being the first point of escalation for team queries
- Managing absence including holiday and sickness
- Working with the Line Manager to manage resources efficiently eg resourcing to average workload rather than peaks
- Driving vendor commercial programmes in line with business targets
The ideal candidate would be someone who has experience as being a skilled team leader with a positive, can-do attitude and with the ability to coach and support a team of experienced individuals. This is a chance for you to make challenging decisions that are right for the business and to help build on an already successful team.
If this sounds like an opportunity for you, then please contact Hannah Sanchez or click Apply Now.
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