Internal Estimator & Order Processor

18000.00 - 22000.00 GBP Annual
17 May 2019
14 Jun 2019
Contract Type
Full Time
Internal Estimator & Order Processor


GBP18 - GBP22,000

Due to rapid success and growth in the production and prototype laser cutting industry our client is looking for a candidate to be responsible for processing technical quotations, editing orders, providing exceptional customer services and order management for all accounts and end customers.

Two to three weeks training will be given.

Main Accountabilities:

* Handle all incoming telephone enquiries with exceptional telecommunication skills.

* To be the first point of call for the customer base and support the team with other customer activities.

* Prepare quotations for customers providing a prompt and on-time supply of technical estimates and quotations.

* Editing orders on to the Sigma MRP system accurately and on-time.

* Ensure that all enquires, (quotation or customer order based) are answered accurately and in a timely manner.

* Own acknowledgements and regular feedback to customers advising latest position with quotations and sales orders.

* To coordinate the portfolio of accounts and undertake specific account handling activities as specified by the Sales Manager.

Essential Attributes

* A highly self-motivated individual with confidence to voice and implement new and creative ideas to achieve success

* Strong organisation skills and capable of working quickly and accurately under his/her own initiative in a busy, high pressure sales office environment.

* Excellent customer handling skills

* A confident, self-motivated team player, who is aware of their role within the team.

* Strong inter-personal skills, being comfortable and able to communicate effectively at all levels from the shop floor to the executive - internally and with our customers.

* Strong problem solving ability and experience of seeing solutions through to completion.

* A good understanding of general sales skills and the ability to read technical drawings.

* Technical mindset

* Exceptional attention to detail

* Microsoft packages, Sigma software / CAD

Desirable Attributes:

* Experience of working within a sales office environment (technical sales preferred but not essential)

* The ability to read and interpret technical drawings.

* Account management and customer services

* A Team Player who can be flexible in order to assist the team in achieving company goals and targets