Retail Sales Consultant / Sales Associate / Customer Service

Location
Cambridge, Cambridgeshire, England
Salary
£20000 - £25000 per annum
Posted
14 May 2019
Closes
11 Jun 2019
Ref
NMES-43
Contact
Bluetown Online
Contract Type
Permanent
Hours
Full Time

Job Title: Retail Sales Consultant

Location: Cambridge

Salary: £20,000 - £25,000 dependant on experience

Position: Permanent, Full Time

Benefits: Pension, 23 days holiday plus bank holidays

The company is a leading Importer of Natural Stone and Porcelain Products in the UK; they are a family run business that has grown into a very successful and reputable company within the industry. They have 10 showrooms across the UK and are currently recruiting for a full or part time Sales Consultant in their Cambridge showroom.

This is a fantastic opportunity for a motivated, confident sales/customer focused individual with a good eye for design. Full training provided as well as a great working environment.

Key Responsibilities:

The main purpose of the role is to provide Customer Service and support for clients as they browse the extensive range of products within the showrooms, guiding them through the buying process right from the first visit through to advice on laying the tiles once delivered.

Duties include product advice, providing design ideas, raising quotations, dealing with telephone queries, problem solving, taking payment on orders, booking deliveries, providing technical advice, sales aftercare and much more.

Key Requirements:

They are looking for people that thrive on working in a customer focused environment and pride themselves on providing the highest level of customer service. The successful candidate will need to be self-motivated, have a good eye for design, well presented, computer literate with a good understanding of basic maths. No previous industry experience is necessary all we ask for is someone who ideally has experience working in a customer sales and service environment.

Working hours are 9 - 5 Monday - Saturday, they are closed on Sundays and Bank Holidays. Showroom Sales Consultants will have one weekday off every other week, increasing to one day off every week after qualifying service.

Benefits:

In return the company offers an excellent basic salary, a non-target driven environment with the emphasis on Customer Service, optional Pension Scheme, 23 days holiday per year plus bank holidays and an additional birthday holiday after qualifying service, staff discount, Bupa healthcare after a qualifying period, excellent working conditions and travel costs when travelling beyond your remit.

To apply for this role, please click APPLY to submit your CV and a Cover Letter.

Candidates with the experience or relevant job titles of; Face to Face Sales, Retail, Customer Service, Sales Assistant, Customer Support, Sales Executive, Customer Service, Sales Agent, Customer Service Assistant, Business Development Executive, Sales Consultant, Customer Service Executive, Sales, Product Specialist, Retail Sales Advisor will also be considered for this role.

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