Supporter Planning Manager

TPP Recruitment
04 May 2019
23 May 2019
Contract Type
Full Time
We are working with a well-known charity to recruit a Supporter Planning Manager; the successful candidate will have experience of developing customer journeys within a complex and multi-layered organisation. You will also need excellent relationship building skills with a sound knowledge of developing customer journeys.Main duties for Supporter Planning Manager:Lead on planning and delivering customer strategies across the organisationLead on customer journey mapping, analysing touch points and making recommendationsLead on permission strategy, optimising consent contact Line management and development for one member of staffEssential criteria for the Supporter Planning Manager:Experience of developing supporter or customer journeys in a complex organisationGood understanding of customer relationship management databasesExperience of business process review and implementation of changeGood understanding of GDPR, legislation and permission strategiesIn-depth experience of customer journey mapping and implementationSenior stakeholder management skillsTo apply for this Supporter Planning Manager role, please email your CV to our Office & Specialist Support Team quoting the reference number J67560CH. All applicants must be eligible to work in the UK.