WE ARE LOOKING FOR A DUTY MANAGER IN WEST CORNWALL!!
Award winning hotel operation situated overlooking the bay in West Cornwall are seeking a duty manager to join their team.
We are looking for an individual to work flexibly across all operational departments, caring for guests in the broadest way possible.
Leading by example at all times, the Duty Manager will support, encourage and empower team members to deliver the very highest standards of guest service working closely with the General Manager.
Playing an active role in the operations management of the business at all times
Ensuring 5-star service is delivered without fail
Monitoring and acting on guest feedback, handling complaints and where possible intercepting problems before they become a complaint
Ensuring team members are performing their role, providing assistance when required
- Planning well for all aspects of the business and being fully aware of forthcoming business
Our ideal candidate will have:
The ability to engage with staff and guests alike
Previous experience in a similar role in a 4/5-star hotel
The ability to deliver a high level of guest care consistently
Attention to detail, ensuring both the hotel and staff are well presented
The ability to gauge and manage staff to guest ratios
- Good communication and coordination skills to ensure events and guests needs are met
If you have a proven track record in high quality hotel/restaurant/food and beverage led operations and are seeking your next move, please send your cv in the first instance.
Offering an excellent starting salary and an unrivalled benefits package, what are you waiting for?
Apply for Duty Manager
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