Crime Bureau Investigator

09 May 2019
06 Jun 2019
Engineering, Defence
Contract Type
Full Time
RSR Police is a market leading recruitment business dedicated to supplying experienced practitioners on a temporary, contractual or permanent basis to the Law Enforcement, Cyber Security, Offender Management and Regulatory Services talent markets.

RSR Police are currently recruiting for Crime Bureau Investigator to work on a temporary basis for a period of 18 months.

Based in Leicestershire, as a Crime Bureau Investigator, you will be responsible for making decisions on the progress of criminal and non-criminal investigations using the appropriate decision making model.

This position has shift patterns rotating on a weekly basis.

Rate of pay offered is GBP11.65 per hour (Shift allowance included).

Main duties and responsibilities

To record, update & investigate crimes, complying with national and local guidance and standards on the management of police information
Provide a high quality call handling service to members of the community and the Force who are reporting non-attendant crime reports
Promote positive relationships and confidence with members of the public by delivery of a professional service and initiating the appropriate course of action
To take reports of crime over the telephone ensuring that recorded crimes are classified in line with national & local compliance standards
To act as the initial investigator, utilise the Force solvability / allocation matrix, determining the most appropriate response for each crime; complying with investigative standards guidance. This may include identifying and recording potential lines of enquiry as appropriate and making appropriate referrals to the relevant neighbourhood team manager
To liaise with and provide a professional service, to colleagues across the force, external agencies and other forces
Link and validate suspect and property update entries within Crime recording system
Ensure that all decisions on administrative 'non crimes' are appropriately recorded; adhere to the retention and destruction policy in accordance with the requirements of external audit agencies and monitor and audit performance indicator information
To use relevant Force IT systems to manage calls and recording of crime in compliance with local, regional and national guidelines
To resolve calls from the call taker / IVR / external contacts regarding a member of the public who is reporting a crime / non crime that does not require attendance
To answer, investigate and resolve enquiries and demonstrate ownership of each call & for other forms of contact

Person Specification

Experience where it has been necessary to receive information, identify the salient points, draw conclusions and initiate appropriate action
Experience of communicating effectively by telephone and / or radio systems
Experience of working in a similar environment that provides a service to customers in emergency situations
Possess knowledge of legislation in relation to crime
Have an understanding of National Crime Recording Standards and Home Office Counting Rules
Possess knowledge of Police IT systems in particular the Command & Control and Crime and Intelligence systems
Possess knowledge of Management of Police Information (MOPI)
Have knowledge of legislation relating to Data Protection and the Freedom of Information
Demonstrate your knowledge and experience of managing investigations and identifying outcomes/ conclusions
Demonstrate your knowledge and experience of the National Decision Model (NDM) & THRIVE
Possess knowledge of forensic preservation and collection methods
Possess knowledge of the "golden hour" principles and the five building blocks of investigation
Demonstrate the ability to recognise vulnerability

This role will be subject to vetting.

If you would like to be considered for this position and have the relevant experience, then please apply now!

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

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