House and Gardens Manager - Central London - Perm
Do you have background within visitor experience? Do you understand how to connect with audiences and hold responsibility for ensuring high standards for visitors? Do you want to work in a property, nestled away within a bustling community, that understands how to promote its history, whilst staying relevant to all visitors? If so, this could be the role for you.
We are looking for a creative hands-on House and Garden Manager to join our inspiring and inventive team. A tremendous development opportunity to expand your management skills, in addition to working within a complex and fascinating organisation.
Please note that the salary comprises of an Inner London Weighting Allowance, amounting to GBP4,465.
What it's like to work here
Sutton House is an innovative, leading light in our London Portfolio, with a creative approach and bright future. A busy property set in the heart of London with over 1000 community and school groups, private event bookings including weddings, gigs and groups visits, in addition to booked tours to the house every year.
Set in the heart of Hackney, Sutton House is all about immersing itself in the community it's part of. Working with the local community we've created the Breakers Yard, acquiring a brownfields site next to Sutton House, to create a garden for our visitors to enjoy. Our community work doesn't stop there; we've got community learning programmes, volunteering and internships that make Sutton House such a locally focussed property with an authentic, national impact.
What you'll be doing
As a busy visitor attraction, your role will be to ensure community, conservation and commercial are all balanced to make the best of Sutton House for all the people who are involved as well as new audiences.
The role comprises mainly of management, collaboration and support. You will lead a multi-disciplinary team of Heads of Departments including a Commercial Manager, House Steward and Community Learning Manager, whilst working closely with a range of National Trust Specialist Consultants and strategic partners from East London. You will need to be able to empower your team, so that they can feel confident, capable and supported when leading their own department teams.
As the House and Gardens Manager you'll work closely to broker relationships with other partner organisations to continue and develop the properties fantastic connections. We also want you to bring your new ideas and be able to create a plan for improving the visitor numbers. How you do that would be a big part of your job.
Please also read the full role profile, attached to the end of this advert.
Who we're looking for
The property needs a creative problem-solver and an exceptional leader who can build relationships across several capacities, in addition to championing local relationships. With a hands-on and practical approach, you will must be able to balance numerous competing priorities. It is vital that you can effectively lead the property team, from 4 direct reports to the 100 volunteers and paid staff. We want the successful candidate to be the change maker at Sutton House, a motivational manager who can be open to other people's ideas and find a way to create a vision for the whole team.
As with all management roles, there's financial responsibility too, so you'll have oversight of budgets and the commercial enterprises and the targets to achieve. You'll need to be commercially focused and have a proven track record of commercial achievement.
As a diverse employer, we are open to several different backgrounds, including conservation, heritage, arts and visitor attractions.
Please ensure that you attach a CV & Cover Letter, in order to be considered.