Neighbourhood Housing Officer

Northwards Housing
M9 8GQ, Manchester
Grade 6: £25,801 - £28,785 with excellent benefits, including generous company pension
09 May 2019
23 May 2019
Contract Type
Full Time

Neighbourhood Housing Officer


Grade 6: £25,801 - £28,785 with excellent benefits, including generous company pension

Based: Cheetham Hill Office

Full Time – 35 hours

Fixed Term Contract until 31st March 2020  

Closing date for applications: Thursday 23rd May 2019 at 12:00 midday

Assessment Centre/Interviews: Tuesday 4th June 2019 - 2nd Interviews TBC


Northwards Housing manages around 13,000 council homes in North Manchester.

 Our Vision is that “We will make a difference in north Manchester by helping to make it a place where people choose to live, learn and work. Affordable energy-efficient homes and strong community pride will make our neighbourhoods thrive”.

These are our Values that sit at the heart of every action we take and every decision we make.

  • Putting people first
  • Supporting communities to be successful
  • Spending money wisely

We have an exciting opportunity for a new Neighbourhood Housing Officer (NHO) role at Northwards. As an NHO, you will have the ability to help the community grow, become a better place to live and benefit from the satisfaction of making a difference.

This exciting role gives you the opportunity to really make an impact; tackling anti-social behaviour head on, supporting people to manage their tenancies and improving the look of our estates.  You will achieve this by building solid relationships in the community, working closely with our tenants and their families.

 As a natural problem solver, you will be a main contact for Northwards’ customers, signposting and giving general advice. You will be a strong team player as well as confident and productive when working alone.  You must have an enquiring mind and want to make a difference.

Applicants will work closely with colleagues internally, such as the Community Safety Team, Design & Delivery Team, Caretaking Team and Resident Liaison Officers and externally with partners such as Greater Manchester Police, the City Council and various support agencies.  You will need to be an excellent communicator, approachable, friendly and when required, assertive and knowledgeable.

You must have a full driving licence as access to a car is required on a daily basis.

How to Apply

If you would like to be considered for this challenging opportunity and believe that you have the skills required for this role, please Click the apply button and follow the instructions.

You will be directed to Northwards Housing’s career page where you will be required to complete an application form.