Trades Supervisor
Trades Supervisor
Coventry
Salary: Band E £31,667 to £36,037 per annum
Permanent, Full Time
(37 hours per week, Work Pattern: 0800 - 1900)
WM Housing Group is one of the largest and most successful housing groups in the Midlands providing around 30,000 homes with a turnover of £140 million per year.
We want everything we do to help achieve our vision of ‘Creating places where people are proud to live and work’ and to put our customers and employees at the very heart of this delivery.
We are currently looking for an experienced Trade Supervisor to join the team in Coventry. To manage the delivery of high quality voids, reactive repairs or planned works, through an assigned team of engineers and appropriate resources.
Reporting to the Operations Manager, the post holder will be responsible for the day to day management and supervision of a team of experienced Trade Engineers delivering maintenance repairs. You will also be responsible for the management of employees and resources to effectively, efficiently and safely deliver void repairs, reactive repairs or planned works in line with company targets and objectives.
The successful candidate will have proven experience of supervising a team of trades delivering maintenance repairs in line with key performance indicators including cost, quality, customer satisfaction and safety.
You will be able to work to deadlines and manage and prioritise your own workload as well as the performance of your team. A good level of IT literacy including experience of using back office management systems is essential.
This is a pivotal role within our HomeWorks team and we are keen to hear from candidates who can demonstrate experience in a similar role, have a creative approach to problem solving, are able to deal calmly and effectively with difficult situations and continually strive to improve the customer’s experience.
The role requires the candidate to have a current driving licence.
Your working hours will be 37 hours per week between the hours of 08:00 to 19:00,
Monday to Friday and 08:00 to 13:00 on Saturday.