Network Infrastructure & Mobile Analyst / 3rd Line Support

Thirteen Group
Middlesbrough, North Yorkshire
Salary: £37,334
03 May 2019
20 May 2019
Contract Type
Full Time

Network Infrastructure & Mobile Analyst / 3rd Line Support 

Location: Middlesbrough                                  

Salary:    £37,334            

Hours of Work:  37 Hours        

Status:  Permanent                         


Anticipated Interview Date: 23rd May    

Social heart with a commercial outlook…

We are the largest landlord in the North East, owning and managing almost 34,000 homes in an area spanning North Tyneside to York, with the majority of properties in the Tees Valley. We have plans to build at least 2,000 new homes over the next five years, as well as investing over £100m in improving the homes we manage. By doing this, we will make a major contribution to the regeneration of the Tees Valley to support the local economy.

Thirteen people are deeply passionate about what they do and why they do it. We seek to employ people who share our ambition to think and work differently. 

As our NI & Mobile Analyst, you will be responsible for the on-going improvements of environments, building fit-outs, alignment of new and improved kit to support smart ways of working in a digitised setting and research and develop plans for optimisation of mobilisation and accessibility. Ensuring that resilience of the business is maintained to the highest degree with robust and effective use of environment and adequate replication to support Disaster Recovery and our BCP overall.

We’re looking for an individual with a broad background in I.T. Service delivery which may include Active Directory and related services running on both physical and virtual servers. Management of a Cisco VOIP solution, along with knowledge of working with various SAN and back-up technologies (including but not limited to Dell EMC infrastructures would be advantageous).

You will have experience working within a team that utilises ITIL framework best practices, this includes abiding by the Change Management process, responding to issues which may arise unexpectedly. Ideally you will have experience managing projects keeping within specified timeframes and budgets, you will contribute to the overall IDT project plan. 

With a number of projects ongoing, you’ll have the ability to hit the ground running and be willing assist across all projects. Long term you will look to run your own projects and this is a great opportunity to grow with an ever changing team, who offer excellent training and progression opportunities. Ideally you will have experience in a 3rd line position or will be looking to further your career and experience by taking on a more senior role. 

Are you up for the challenge of bringing our vision to life?