Customer Support Advisor / Contact Centre Advisor / Customer Service Advisor

Expiring today

Irwell Valley Housing Association LTD
Manchester, Greater Manchester
Salary: £15,000 - £20,000 per annum
03 May 2019
26 May 2019
Contract Type
Full Time

Customer Support Advisor / Contact Centre Advisor / Customer Service Advisor
Salary: £15,000 - £20,000 per annum
12 month Fixed term contract
35 hours per week

We provide homes and services to over 16,000 people across Greater Manchester.  We want to provide great homes in good neighbourhoods and the colleagues in our Customer Service Contact Centre play an important role in this.

The Customer Service Contact Centre team is made up of experienced colleagues who provide a first line response for customer enquiries.  They are the people who help us do what matters for customers and deliver fantastic services for them.

We are looking for someone who will take pride in delivering a fantastic service to our customers.  Someone who will take responsibility for ensuring that customers’ requests are dealt with at first contact and who will work closely with other colleagues to respond to customer enquiries efficiently and effectively.

So, if you are IT literate and have worked in a similar customer service role we’d love to hear from you.

Irwell Valley is a great place to work!  We work in an agile way, provide a supportive environment, pay good salaries, offer a great range of benefits and support colleagues to learn and grow, because we want to attract and retain the very best people to serve our customers.

If you feel you can make a difference in this role, we’d love you to join our team!

Closing date:    Sunday 26th May 2019
Interview date: W/C 3rd June 2019