Library and Information Assistant

£9 per hour
03 May 2019
31 May 2019
Louise McColm
Contract Type
Full Time

Library and Information Assistant

We are currently recruiting for a Library and Information Assistant for a client based in Penzance. This is a temporary contract for a Library and Information Assistant on a full-time basis.  You will be joining a friendly and professional team.

The Role: This will be a highly varied role in a busy department, the successful candidate will be expected to deal with people in a friendly and professional manner and be the face of the service daily.  Key responsibilities will include but not be limited to;

  • First point of contact for customer who visit the service to enquire about services
  • To delivery a high level of customer service
  • To take payments for services as required including supporting customers to use electronic and kiosk payment methods
  • To deliver help with offers of reading, information, learning, health and digital access to library customers
  • To deal with customer enquiries by phone, electronically and face to face

Candidate Specification: For this position we are seeking applications from candidates who can demonstrate;

  • To be enthusiastic, positive and flexible in approaching a variety of tasks
  • To participate in the delivery of the service
  • Great customer service skills
  • IT Literate
  • Flexible
  • Willing to help others

If you believe you would be a suitable candidate for this role and would be interested in learning more, please submit your CV today.

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