Receptionist / Funeral Administration / Administrative Support

Job Title: Receptionist / Funeral Administration

Location: Fleetwood, Lancashire

Salary: £15,000 - £18,000 depending on experience, plus bonus & additional payments

Job Type: Full-Time, Permanent (40 hours a week)

For 30 years, they have served the local people of Thornton-Cleveleys, Fleetwood, Bispham and the Fylde Coast. As a well-established funeral directors, they offer funeral planning services and they work with client families to effectively identify their needs and assist them during a difficult time through the organisation of funeral services.

They provide a personal family orientated service with care and compassion whilst maintaining high standards and professionalism. They pride themselves on their status as a fully qualified, truly independent funeral director - one of the very few on Fylde Coast.

The ideal candidate should demonstrate:

• Empathy and patience to listen to clients who could be in distress
• Good communication and customer service skills
• Competence when using administration tools such as Microsoft Office applications and e-mail
• Ability to take initiative and work effectively in a busy office environment
• Effective team working skills and a sense of unity with the staff, visitors and clients
• Comprehensively explain and show their services and products to new potential clients and visitors

Key requirements:

• Experience as an effective team member
• Able to use your own initiative to complete a task
• Approachable and comforting disposition towards clients
• Basic computer skills
• Take accurate records of phone and e-mail enquiries and resolve efficiently

Working Hours:

40 hours including lunch and breaks, Monday to Friday 08:30am - 16:30pm

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with experience of: Receptionist, Funeral Administration, Funeral Service Operative, Administrative Assistant, Customer Support, Support Administrator, Support Staff, Business Administrator, Customer Support Advisor, Customer Services Officer, Admin Support, Secretary, Clerk, Support Administrator, Administrative Assistant, Office Assistant, Administrator, Office Support, Admin Assistant, Admin, Office Assistant, Office Administrator, Business Support, Receptionist, Company Receptionist may also be considered for this role.