Estate Agency Property Manager

Our client, a multi branch independent Estate Agent are seeking an experienced Property Manager to join their successful and busy branch in Newbury.

the ideal candidate will be driven, ambitious and self motivated with excellent communication and organisational skills. You must have at least 2 years experience in Property Management and a full clean driving license and your own car.

Main Responsibilities

• Answering the telephone and dealing with enquiries in a professional and friendly manner
• Meeting with clients visiting the office
• Responding to enquiries via e-mail
• Liaising with landlords and tenants to gather and provide feedback on property inspections and maintenance work
• Manage a portfolio of approx. 150 properties
• Dealing with all maintenance enquires with landlords and tenants
• Keeping the online reporting system (FixFlo) up to date on a daily basis
• Dealing with notices from tenants
• Serving section 21 notices
• Deposit negotiations at the end of a tenancy
• Renewal negotiation between landlord and tenant
• Management inspections completed on a weekly basis (visiting each property every 3 to 4 months)
• Managing Database/CRM system (LetMC) for own portfolio of properties
• Dealing with ingoing and outgoing tenants utility bills
• Negotiating renewals
• Booking of safety certificates and making sure all properties meet current legislation

Skill required :

• Excellent customer service skills
• A warm and friendly nature
• A professional attitude to all dealings with clients
• Exceptional negotiation skills
• Tact and diplomacy
• A desire to exceed expectations at all times
• Good problem-solving skills
• The ability to cope well under pressure
• Perseverance
• Good literacy, numeracy, and IT skills

In return our client is offering a salary of 22,000 - 28,000 dependent on experience

Working hours are Monday - Friday 8:30am - 6:00pm with 1 in 4 Saturdays on rota.