Neighbourhood Assistant
Neighbourhood Assistant
Salary Band | Fixed Point Salary (£19,000 - £20,500)
Permanent | Full time | 35 Hours Per Week
Region | Merseyside
Location | 211 Walton Road, Liverpool, L4 4AJ
Job Type | Neighbourhood Management
Closing Date | 12/05/2019
Ref No | 846
The Client
Onward Homes is one of the largest registered providers of social housing in the North West, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 400 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
The Role
We are looking for a Neighbourhood Assistant (1 post) to join our Neighbourhoods team.
Reporting to the Lettings and Administration Team Leader you will provide administrative and lettings support to our neighbourhoods teams.
You will be responsible for processing and inputting housing application forms and arranging viewings. This will include pro-actively managing waiting lists for re-housing to enable offers to be made. You will ensure nomination targets are achieved and build effective relationships with partners. You will respond to lettings and housing enquiries and provide housing advice to prospective customers. You will develop adverts and marketing campaigns in partnership with Neighbourhood Specialists.
You will perform general administrative duties to support the work of the neighbourhoods team and provide customer reception duties and support facilities management.
In order to be successful you will have experience of delivering customer service, partnership working and working as part of a team. You will be IT literate and have Microsoft Office skills to Intermediate level.
How to Apply
Click the apply button and follow the instructions.
You will be directed to Onward’s career page where you will be required to complete an application form.
NO CVs – NO AGENCIES