Events Assistant - Nottingham

We are a national law firm offering a unique collection of specialisms across the commercial, public, health and insurance sectors, with offices in Birmingham, Exeter, London, Manchester and Nottingham. We have long-standing relationships with an impressive range of clients and aim to truly understand their needs to deliver an exceptional service which exceeds their expectations and makes their life easier.

Purpose of the role

To support the delivery of quality seminars and events.

Responsibilities

• Helping to ensure that all internal and external events are successfully delivered and reflect the desired environment in terms of quality and experience

• Working with the Events team to review the success of individual external facing seminars/events and feeding back to sectors with suggestions for improvement, where relevant

• Working closely with the rest of the Client & Marketing team to ensure events activity is joined up with other marketing channels where necessary

• Liaise with FOH teams and support them in their management of the smaller events, and ensure standards and systems are being upheld

• Optimising processes around the delivery of events to ensure a seamless service to stakeholders and clients

• Keeping up to date with developments in the event industry (in particular around event technology)

• Supporting the Events team to provide a high quality advisory service to teams/individuals running their own events

• Ensure Browne Jacobson brand standards are applied at all times, in order to create a positive impression

• Pro-actively seeking customer/client feedback with a view to ensuring 5 star service

• Provide cover for the FOH Team Leaders absence/holidays in emergency situations if required

• Assist with ad-hoc projects as required

Technical skills

• Previous events experience - able to confidently support the coordination of events to a high standard.

Person specification

• As part of the Client & Marketing team, you would be expected to have the following skills and experience:

• Trusted Advisors: To be positive, credible, trusted advisors to the business, treating colleagues outside the team as clients and making things easier for them.

• Focus: Reducing volume, increasing quality, and improving results. Strong organisational skills.

• Collaborating: Working as a seamless team from a business perspective, and advocating and supporting colleagues.

• Communication skills: Strong communication skills (written and verbal) and attention to detail.