Collections Supervisor

1 day left

Recruiter
Cordant Contact Centre
Location
Leeds
Salary
Competitive
Posted
25 Apr 2019
Closes
23 May 2019
Sectors
Engineering, Mining
Contract Type
Permanent
Hours
Full Time

My client is an Energy provider who are recruiting for a Collections Supervisor

You will be working closely with the Financial Controller to deliver a high level of service to assist with the growth of the business and of course financial collection.

The Role:

  • Oversee and lead the reduction of overall debt levels
  • Line management of approx. 4+ credit controllers, monitoring team targets and supporting development
  • Ongoing improvement of processes and procedures throughout the department
  • Management of higher debt accounts including disconnections and legal action
  • Reporting of aged debt, disconnections and other reporting requested by the Billing & Collections Manager
  • Look at preventative measures to safeguard the business
  • Processing payments
  • Work within the operational function of the business to satisfy the demands required

The Profile of the Successful Collections Supervisor:

  • Must have energy experience
  • Experience in a similar role
  • Experience of debt collection within the energy industry hugely advantageous
  • Ability to identify problems and implement solutions
  • Experience of working with third party providers and managing SLA's
  • Analytical nature
  • Able to work in a fast-paced environment but remain focused
  • Highly organised
  • Customer centric
  • Strategic thinking with the ability to approach the relevant parties with new ideas
  • Focused & career driven
  • Chartered Institute of Credit Management qualification desirable but not essential

Cordant People is an equal opportunity employer

CPCC

Cordant Group is an equal opportunities employer