Service Advisor

Our client is looking for a Service Advisor to provide exceptional customer service, both face to face and over the telephone. To provide a fast, efficient service to all personnel and customers and to carry out a wide range of duties to enable the Service Department to run effectively.

The main purpose of the role is to:

* Administer customer work and ensure expectations are consistently met on a daily basis

* Maintain and report to your line manager an accurate view of your individual work in progress

* Provide an exceptional level of customer care to ensure complete satisfaction

* Excellent communication skills are a necessity to the role to ensure your customers and colleagues are fully updated at all times

This is a fast paced role and prioritisation skills and excellent time management are essential to the position.

Ideally you will be:

* Someone who offers great customer service at all times and can demonstrate this.

* Have some knowledge of the Automotive industry

* Enjoy working as a team

* A 'can do' attitude with the willingness to learn

This job is 5 days out of 7 and some weekend work will be necessary. Our client offer a great bonus scheme and encourage progression where possible