3 days left

25 Apr 2019
23 May 2019
Contract Type
Full Time
Repairs Planner/Scheduler

Based in Slough

Monday to Friday

Permanent Role

GBP22,000k per annum

Our client is looking for a Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous.

As a Repairs Planner/Scheduler, you are the key person communicating between the resident and maintenance worker.

The role involves tasks such as;

* Providing customer service to residents and customers/tenants.

* Arranging appointments for residents/tenants in regards to maintenance/repair issues within their properties.

* Scheduling appointments for maintenance work.

* Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.

* Dealing with queries from residents, changing appointment.

* Rescheduling appointments and scheduling prioritising emergency repair issues.

* Closing down jobs ready for invoicing.

* Logging current jobs onto company database.

* Working with Supervisors and trades people to organise and schedule work.

* Updating and changing information as the job changes.

* Ordering equipment needed for the job.

* General Admin duties such as filing, scanning etc.

The applicant must have previous experience in the role and some knowledge of the Gas Industry. Opti-time experience or similar database is essential.

Skills and experience required;

For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail.

You must also provide us with a reference upon application

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