3rd Line Support / Support Developer

Location
Otley, West Yorkshire
Salary
£Competitive Salary
Posted
24 Apr 2019
Closes
22 May 2019
Ref
NTXMS413217
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time

3rd Line Support / Support Developer
Otley, West Yorkshire
£Competitive Salary
Permanent, Full Time

At networx we provide one of the UK’s most advanced recruitment software solutions and an unrivalled recruitment service to help organisations recruit in a more efficient manner.

Our unique position within the market ensures we can not only provide in house recruitment teams with the tools needed to manage their own vacancies but also a premium agency style service that will help them reach the best candidates too.

As a business we are incredibly proud to be consistently recognised as one of the Best Companies to Work  - receiving the highest possible 3 star accreditation and ranked as one of The Sunday Times Top 100 Small Companies to Work For in 2017, 2018 and 2019. networx is also officially ranked as the 18th Best Company to Work For in Yorkshire and The Humber.

Due to expansion we currently have an exciting opportunity for an experienced 3rd Line Support Developer to join our head office based in Otley, West Yorkshire.

On a day to day basis you will deal with support tickets raised under an ITIL SLA structure, which will involve investigating, debugging and deploying fixes for database driven web applications using Microsoft .NET technologies. You will work effectively in a collaborative software environment using source control.

Previous experience in a development or a Support Developer role is essential. Substantial commercial experience of developing web based software solutions using ASP .Net framework with C# or VB, MVC, SQL, Linq, Javascript/ JQuery, Web API, Visual Studio and Team Foundation Server are required. AGILE/DevOps software development would also be beneficial. Further to this you must have good knowledge and proficient skills in networking, server and computer maintenance.

A confident communicator you will be comfortable liaising with people at all levels, various departments and clients. You must be approachable and friendly with a good telephone manner and a keen eye for detail. Ability to get up to speed rapidly with key systems and a desire to learn new technologies and methodologies is required. Excellent organisational and time management skills are also crucial for this role.
 

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