Housing Office/ TLO
- Recruiter
- Randstad Construction, Property and Engineering
- Location
- Northumberland
- Salary
- ,
- Posted
- 19 Apr 2019
- Closes
- 23 Apr 2019
- Sectors
- Health, Nursing & Social Care, Housing
- Contract Type
- Permanent
- Hours
- Full Time
Are you an experienced Housing Officer who is looking to put your skills and experience into a successful and growing housing association? This is an ongoing temporary role for a couple of months in the Killingworth area.
Job
- Being a pinicle point of contact for queries, complaints and compliments
- Lone working on estates dealing with residents from a diverse cultural and social backgrounds
- Producing 21 day notification letters and distributing by hand, 7 day notifications and distributing by hand
- Conflict and dispute resolution
- Complaint and claims handling
- Management of Rent Arrears
- Managing allocation and letting of properties, including carrying out tenancy terminations, property inspections and allocation of the property to a specified timescale in order to turnaround void properties.
- Checking tenants are able to sustain tenancy by identifying their ability to pay rent and in what manner
- Able to liaise with tenants to overcome any issues or concerns
- Be a point of contact for tenants whilst work is being carried out throughout the residents
- Have responsibility over your own 'patch/patches,' therefore driving will be required
- Working with both residents, contractors and external stakeholders
Experience and Skills
- Have previous social housing experience
- Have excellent communication skills
- Have a personal personality
- Able to deal with at times, difficult or challenging customers
- Access to a vehicle and full clean driving licence
If interested, please contact Jess at Randstad CPE on
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job
- Being a pinicle point of contact for queries, complaints and compliments
- Lone working on estates dealing with residents from a diverse cultural and social backgrounds
- Producing 21 day notification letters and distributing by hand, 7 day notifications and distributing by hand
- Conflict and dispute resolution
- Complaint and claims handling
- Management of Rent Arrears
- Managing allocation and letting of properties, including carrying out tenancy terminations, property inspections and allocation of the property to a specified timescale in order to turnaround void properties.
- Checking tenants are able to sustain tenancy by identifying their ability to pay rent and in what manner
- Able to liaise with tenants to overcome any issues or concerns
- Be a point of contact for tenants whilst work is being carried out throughout the residents
- Have responsibility over your own 'patch/patches,' therefore driving will be required
- Working with both residents, contractors and external stakeholders
Experience and Skills
- Have previous social housing experience
- Have excellent communication skills
- Have a personal personality
- Able to deal with at times, difficult or challenging customers
- Access to a vehicle and full clean driving licence
If interested, please contact Jess at Randstad CPE on
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.