Housing Administrator

Would you thrive in a job that is making a real difference to people’s lives in your region?

Here at Grand Union, we’re more than just a financially strong Housing Association, we’re making an impact on the housing crisis, supporting sustainable communities and providing life-long homes for our customers. We provide additional, critical services to support the most vulnerable but we also build shared ownership and outright sales for those who want to get on the property ladder.

We’re passionate about our communities and we are committed to being a Learning Organisation, developing talent to deliver our service goals and supporting the next generation into a career in Housing.

About the role:
We’re currently looking for an experienced Administrator to provide organised, flexible and effective admin support to the housing management team.  As our first point of contact, you’ll take ownership of enquiries, receive and make calls to customers and provide an efficient service for incoming and outgoing post.  You’ll also be responsible for maintaining accurate customer, tenancy and property information.

What we’re looking for: 

• Previous experience of clerical and administrative work
• A background in a customer facing environment
• Excellent communication skills with the ability to liaise effectively with staff,customers and external organisations
• An interest in housing and commitment to the aims of our Association
• A good understanding of the principles and practices of equality and diversity.

What we offer:

• Competitive salary
• 25 days holiday rising to 30 after five year’s service
• Aviva Pension Scheme up to 10% company contribution 
• Cash allowance/essential Car user allowances where specified
• Up to 3 paid professional subscriptions
• Excellent training and development opportunities
• Free life assurance
• Enhanced maternity, paternity and adoption leave
• Health cash-plan including employee assistance
• Regular bonus points from our GUS Intranet, which lead to vouchers  
• Free parking at all our offices
• Discounted cinema tickets

If you are like-minded in wanting to help shape the future of housing through the delivery of quality services to our customers, great at your job and with a ‘can-do’ attitude, we want to hear from you.

You are just one click away from starting your journey with us …