Customer Hub Advisor (Customer Service) SOUT80456

Our client is a Community based housing organisation committed to providing high quality services to the people and neighbourhoods that they work in. The Trust is a “not-for-profit” landlord, based in Didsbury, managing and improving approximately 6,000 homes in South Manchester.

Exciting opportunities have arisen in their busy Customer Hub for two Customer Hub Advisors and for the right people they offer a competitive salary, excellent contributory pension scheme, and 25 days holiday.

• 2 x 35 hours per week, 12 month contract

The positions are on a rota basis between 08:00 and 17:30.

You will be committed to providing an excellent level of customer service to tenants and leaseholders and will work effectively as part of the wider team to ensure that the service delivered is of a consistently high standard.

Working within a multi-disciplined group you will undertake contact centre duties including acting as the first point of contact to tenants and leaseholders, taking ownership of issues and queries raised.

They are seeking enthusiastic and motivated individuals that are capable of demonstrating a successful track record of customer service expertise.

The post holders will be expected to have good written, verbal communication & telephony skills, be customer focused and willing to work flexibly in a changing environment.

Closing Date: Tuesday 23rd April 2019

Interview Date: Week commencing 29th April 2019

Expected Start Date: 01st June 2019

Our client is committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.

All applicants who have a disability and meet the minimum essential criteria for the post will be invited to interview.

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.