Technician

An opportunity has arisen for a part-time Technician to support our Languages provision.

You will work independently using your own initiative as well as being part of a wider technical service provision with customer service at the centre of it. You will ensure service is balanced between customer need and service provision and be able to use your own initiative to provide solutions.

Experience of working in a customer-centric service is essential, with experience of using specialist software. You will have a demonstrable record of successful team-working. It is desirable that you have experience of supporting students in higher education.

The University of Sunderland is an innovative and forward thinking higher education provider, with excellent standards of teaching and a portfolio of high-impact research. With an operating turnover of around £130m, and a community of more than 20,000 students, the University is a major economic driver in the city and the North East region. The University also operates from a very successful campus in London, and recently acquired a Hong Kong campus.

This role is part of our Technical Services department which has been established to bring together technical strategy, governance, development, operations and support functions into a coordinated Service, aiming to improve overall service experience whilst also improving resource efficiency.

The role is available fixed term for 12 months and is part time, at 16 hours per week. 

Should you require any further information about the post please contact Irfan Ul Haq, Technical Support Manager (irfan.ul-haq@sunderland.ac.uk, 0191 5153826)