Internal Systems Trainer

JOB DESCRIPTION

The successful candidate will provide training across the clients Services relating to our core operating systems and roll out of new projects. Supporting the achievement of our corporate strategy through the development and coaching of colleagues and be advocates for people development.

The role is part of a centre of learning and development excellence which operates through the application of learning needs analysis, design, delivery, and evaluation of training.

The responsibilities for the role holder include:

- Support the training needs of the operation teams

- Provision of consultancy advice and guidance to the business relating to all aspects of people development

- Support the learning needs analysis process and proactively identify opportunities for development

- Deliver training solutions to multiple sites, utilising various medians and technology

- Conduct evaluation and maintenance of learning and development interventions ensuring all training material is up to date

- Support all areas of the training cycle to meet business, compliance and regulatory requirements

- Represent the L&D function as a member of project teams to improve existing learning solutions, implement corporate change and business improvement initiatives, including:

- Work with internal teams and external suppliers to design and deliver training solutions

- Managing relationships in order to ensure that the design and delivery is effective and compliant.

- Ensure the change and business improvements are incorporated into business as usual development programmes and material

QUALIFICATIONS

- Excellent communication skills

- Experience of systems training would be desirable

- Experience of coaching and delivery skills

- Ability to use Microsoft Office programmes

- Proactive and solution focused

- Working to strict deadlines and targets