Account Manager

Account Manager
Location: Didcot
Salary: GBP23,000 - GBP25,000

• Are you passionate about putting customers at the heart of everything you do?
• Do you thrive on working in a fast-paced environment?

If you answered yes, this could be a great opportunity for you.
We're the UK's largest recruiter and workforce provider, proudly partnering with some of the country's best-loved brands for over 30 years and currently recruiting for an Account Manager to join our onsite team in Didcot Oxfordshire.
We resource, recruit and mobilise large-scale workforces to meet the ever-changing needs of our clients. Working in a fast-growing company, you will be a core contact for our client and worker requirements, so a passionate, driven and flexible attitude is vital.
We are looking for a customer focused individual committed to exceeding the expectations of their clients. You will ideally have a background in delivering service with strong administration and problem-solving skills. Experience in Transport and Logistics would be helpful but not essential.
Why work for Staffline?
At Staffline we believe in rewarding our people, so not only will you receive a competitive salary and comprehensive training, you'll also be entitled to a range of benefits.

• Annual leave starting at 24 days
• Offsite team building and social events throughout the year
• Excellent career progression opportunities within the Staffline Group
• EE Discount Scheme
• Life Insurance and Pension Scheme
• Perkbox rewards programme - including discounts on high street shopping

The Account Manager Role
You will be working onsite to fulfil client demands from recruitment and selection to daily planning and worker management. Your duties will include but are not limited to:

• Fulfilling daily volume requirements in line with client expectation and deadlines
• The recruitment, selection and placement of suitably qualified workers
• Inputting and checking data for weekly payroll and management reporting ensuring accuracy and time sensitive deadlines are met
• Providing a positive customer experience, from first contact to dealing with any worker queries quickly and efficiently.
• Preparing documentation and conducting regular client review meetings.
• Providing out of hours on-call support as required.
• Meeting minimum compliance requirement and maintaining accurate records for audit purposes.

Who are we looking for?

• You will be a committed, personable, customer focused person with great communication skills, able to build and maintain effective relationships with both clients and customers
• It is essential you have strong administration and organisational skills with the ability to prioritise and react quickly to new situations in a fast-moving environment
• Accuracy, eye for detail and some IT literacy are essential, some experience in transport and logistics helpful but not essential as training will be provided.

Staffline are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status