WFA Administrator (French speaking)
- Recruiter
- Caresoft Global Ltd
- Location
- Birmingham
- Salary
- 10.54 - 13.15 GBP Hourly
- Posted
- 01 Apr 2019
- Closes
- 26 Apr 2019
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Location: Bournville, Birmingham
Rate: GBP10.54 ph PAYE / GBP13.15 ph Umbrella
Employment Type: Contract (3 Months)
Reference: K2896
Key Responsibilities:
- This role sits within our HR Shared Service Centre supporting the business across a range of HR activity from Hire to Retire (HTR) We strivesto grow our Business by powering profitable growth and delivering outperforming services, growing our impact by helping others where we live and work, and growing our people through the 3 MBS Pillars: Develop, Win, Enjoy
- Focus on excellent customer service while providing a great place to work through an outcome based, knowledgeable and engaged HR services organisation
- Integrate our global scale with simplified and standardised processes and technologies
- Promote common ways of working with the positive end user experience in mind
- Build a continuous improvement culture
- Provide a talent pool for HR
- Implement non-negotiable control and compliance standards
- Provide flexibility across all work streams within the Shared Service Centre as required
- Receives and manages employee data maintenance and workforce administration requests within the below process families
- Recruitment and Onboarding
- Employee Events (Pay/work schedule change, Temporary contract extension, Promotions, Lateral moves, Downgrades, Maternity leave, Parental leave ,Separations, Temporary contract end, Retirement, Involuntary and voluntary separations, Data Corrections, Mass uploads, individual data correction for personal/non-personal data, Effective date changes, Execution of reversals
- Notifies payroll and other relevant parties of requests; confirms payment
- Updates case management tool and SHARP as needed by processes
- Provides requested SHARP HR and Payroll data/transactions to auditor
- Fulfils all of the above duties with a high level of customer service
- Being accountable and taking ownership of own workload
- Building relationships with key stakeholders within supported population (HR Managers, Recruitment, key line managers)
- Working flexibly across other teams within the Shared Service Centre as volumes in the centre fluctuate
Skills Required:
- Fluent in French (ESSENTIAL)
- Flexible and agile approach, able to deal with changing priorities
- Effectively organising workload and the ability to multi-task and manage a fluctuating workload with large volumes
- Able to work under pressure and learn quickly
- Able to work collaboratively as part of a team
- Customer-focused and detail orientated
- Excellent problem solving and judgement skills
- Excellent written and verbal communication skills
- Experience in HR, global organisation and/or shared service organisation
- Excellent database and data skills
- Comfortable with technology and technical tools (case management tool, SHARP)
- Computer literate, knowledge of Excel, PowerPoint, MS Project
Experience Preferred:
- Shared service experience
- HR or customer service experience
Education Required:
- Educated to A Level standard or equivalent desirable
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Do not miss out on your chance of interview - APPLY NOW!
Our Clients are unable to provide sponsorship for Tier 2 General Visas; therefore, only candidates eligible to work in the UK need apply!
Caresoft Global Limited operates as an Employment Business and Employment Agency.
We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries.
No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.