HR Support Officer

Recruiter
Anonymous
Location
Ipswich
Salary
Competitive
Posted
27 Mar 2019
Closes
23 Apr 2019
Contract Type
Permanent
Hours
Full Time
HR Support Office - Schools' Choice Limited
GBP19,624 dependent upon experience
About us:
Schools' Choice work across our seven service areas, supporting all aspects of educational management in schools.
Our service areas are; Education Services, Children Services, Governor Services, Human Resources, Finance Services, ICT Services & Business Services.
We're based in Suffolk and our customers - schools and academies - are based locally, regionally and nationally. Our customers give us consistently excellent feedback on the services we provide.
The Role:
We have a fantastic new opportunity for a HR Support Officer to join our HR & Payroll team, based in Ipswich. If you have a passion for delivering excellent customer service and working closely with our Customers and want to make the difference, then apply for this role today.
Main responsibilities for the HR Support Officer:
* Follow appropriate processes, systems and procedures when dealing with customer enquiries.
* Support the Team Leaders with developing the team and service.
* Being second line support for Schools' choice Customers and provide advice and guidance.
* Develop good working relationships within the team and with Schools' Choice Customers at all levels, being involved in new customer onboarding.
* Be involved in training both within Schools' Choice and supporting our Customers.
The HR Support Officer will have:
* Knowledge and understanding of the principles of excellent customer service.
* Excellent communication and presentation skills, in all mediums (oral and written)
* CIPD Level 3 is desirable, however some previous HR experience is welcomed.
* Ability to use initiative to find information from other sources to resolve a problem or situation in a fast paced environment.
* Excellent organisational skills and time management skills and the ability to prioritise work to achieve a multitude of deadlines, over a short period of time.
Your Package:
* Salary GBP19,624
* Minimum of 23 days holiday plus bank holidays
* Company pension scheme
* Staff high street discount card scheme
* And much more