Police Communications Officer

22 Mar 2019
19 Apr 2019
Contract Type
Full Time
Police Communications Officer
Starting Salary at GBP24,000

With millions of passengers, cars, trucks, motorcycles and buses passing through on Cross-Channel ferries each year, it's no wonder we're known as the 'Gateway to Europe'.

Our award-winning cruise port, one of the busiest in the UK, hosts some of the world's most prestigious cruise lines. Our portfolio is diverse other successful business include a cargo terminal, award winning marina and several niche activities.

This is truly an exciting time to be part of our growing organisation. The Dover Western Docks Revival Project, the single biggest investment undertaken by the Port, will create a purpose-built cargo and logistics facility at the Port, which currently handles up to GBP122 billion of UK trade each year.

The Police Communications Officer Role
To provide excellent customer service in line with our Service Protocols by answering 999 emergency and non-urgent calls from the public, making sure that the latter received a prompt, courteous and helpful response. You will also be required to be fully conversant with all equipment and software installed in the Police Communications Room.

Having the ability to remain calm under pressure and to think logically in order to obtain vital information needed to save lives and make appropriate use of our resources
Working without close supervision
Being able to deal with information of a confidential nature
Operating the Police Database, recording details of all calls or messages, including subsequence actions or events
Observe CCTV as appropriate to circumstances and is cognisant of the requirements of the regulations of Investigatory Powers Act 2000.
Carry out relevant check using the Police National Computer (PNC)
Working as part of a team in a 24 hour shift system (4 on 4 off)

Requirements for the Police Communications Officer Role

GCSE or equivalent in Maths and English, minimum Grade C/4 or demonstrable competency
Previous experience of radio and telephone communications in a policing, security or emergency working environment
Be able to work under pressure in a demanding environment
Be able to use phonetic alphabet

Police Communications Officer Benefits

Salary starting at GBP24k
23 days annual leave
Generous contributory pension scheme
Discretionary bonus scheme
You will have to undertake extensive background
Checks, including Kent Police.

If you think you are suitable for the Police Communications Officer position, please apply now