Application Operations Manager

Bingley, West Yorkshire
£60,000 - £65,000 + 6% Pension + up to 20% Bonus
21 Mar 2019
18 Apr 2019
Contract Type
Full Time

Application Operations Manager
Bingley, West Yorkshire
£60,000 - £65,000 + 6% Pension + up to 20% Bonus

Our client has an opportunity for an Application Operations Manager to join their team in Bingley. This includes creating the right conditions for improving the performance of individuals, seeking out and integrating suitable partnerships and ensuring the capacity and skills base matches delivery requirements and budgetary constraints.

What the role involves:
Ensuring software development chapters have the required, support, environment and skills for effective delivery
Clear approach to talent growth and management and to succession planning within the team
Ensuring Chapter Leads and chapter members have appropriate pastoral support, professional development opportunities and administrative management
Support Chapter Leads to promote a high-performance culture, with chapter members clearly understanding and taking accountability for their contributions to the chapter, squad, department and overall business direction
Continuous improvement principles are used relentlessly throughout the team to deliver business benefits
Technical resource availability is effectively planned, managed and matched to the requirements of the business portfolio, working closely with Chapter Leads to achieve this
In conjunction with Chapter Leads, Delivery and Architecture, technical or process issues within development squads are effectively resolved through facilitation, or where required, directive action
Appropriate partner arrangements are made when necessary, contracted responsibly and effectively managed
The cost base associated with application related operations is actively managed and optimised

What they’re looking for:

Coaching and mentoring
Facilitation of skills acquisitions, learning and development
Active listening
Conflict management
Communication, including influencing and negotiation
Facilitation of team activities towards required business outcomes
Supplier procurement and management
Budgeting and financial planning

Basic principles of motivation and psychology as applied to a work environment
DevOps principles including self-service tools, processes and culture
Lean and agile principles, and Scrum and Kanban methodologies
Emerging technology and development trends
Collaborative development and testing approaches, such as pair programming and BDD
Software solution architecture and design techniques, including evolutionary architecture
Some knowledge of technologies used within Emerald would be advantageous. These include: Java, Spring, SpringBoot, PHP, Laravel, Vue.js, AWS, MarkLogic, Ansible, Terraform, Jenkins, Packer
Design and development approaches to meet non-functional requirements, including security, compliance, load and performance, accessibility and usability

Behaviours & Attributes:
Calm, resilient personality
Active listener with strong empathy
A desire to engage in personal development and encourage it in others
Takes responsibility and promotes a culture of accountability for delivery
Creative, outcome focused problem solver
Team champion and supporter

About Our Client:
Nurturing fresh thinking that makes an impact
Our client was founded in 1967 to champion new ideas that would advance the research and practice of business and management. Today, they continue to nurture fresh thinking in applied fields where they feel they can make a real difference, now also including health and social care, education and engineering. They publish over 300 journals, more than 2,500 books and over 1,500 case studies, via their dedicated research platform 

What matters to them:
Individuality: They have a strong sense of character, independence and spirit.
Ambition: They strive to go beyond what’s possible to delight their customers.
Purpose: Their entire motivation is to help their communities achieve better outcomes.
Curiosity: They listen, learn and challenge the status quo, paying attention to the details that matter.
Trust: Their open and responsive culture empowers people, creating transparency, responsibility and respect.

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