Customer Service Advisor
- Recruiter
- HTS (Property And Environment)
- Location
- Harlow, Essex
- Salary
- £8,740.22
- Posted
- 21 Mar 2019
- Closes
- 29 Mar 2019
- Sectors
- Customer Service & Call Centre
- Contract Type
- Permanent
- Hours
- Part Time
Customer Service Advisor
16 hours per week (Saturday and Sunday)
Salary £8,740.22
HTS (Property & Environment) Ltd has been set up by Harlow District Council to provide housing repairs & maintenance and environmental services.
Working in the Call Centre, you will be responsible for supporting all teams within the responsive repairs/voids and planned maintenance functions providing a high standard customer service to tenants, leaseholders and relevant emergency services.
You will be required to schedule appointments via various back systems and IT software, i.e. Callsys, whilst maintaining accurate log of queries and requests. Good IT skills (e.g. Microsoft Office) are essential. You will also be able to demonstrate your ability to effectively plan and organise your workload.
Please submit an up-to-date CV with 2 sides of an A4 sheet explaining how you meet the points set out in the Person Specification to apply.
Closing date – 29th March 2019
Interviews – 4th April 2019
HTS are committed to equal opportunities and welcomes applications from all sections of the community.