Financial Services Administrator

My client is a progressive Financial Planning & Wealth Management firm with offices across the Midlands. They are now seeking a financial services administrator with some prior experience to come in and assist the advisers with client servicing tasks. This is a great opportunity for someone who is keen to sit their exams and progress into paraplanning and then becoming an adviser themselves.

New Client input into Client Database

• Creating New client packs
• Check Fact Find fully completed
• Input Fact Find details into Client Database
• Prepare & send off authority letters and send to client for signature
• Input policy details of existing plans once received from providers

Client documentation and diary entries

• Scan all documents/emails provided by Planner into Client Database
• Add Activity entries/work flows

Compliance

• Check all Anti Money Laundering information is current and relevant checks have taken place
• Check Fact Find/Client Agreement/Letter Of Engagement is signed and dated

Planner/Client/Provider Requests

• Obtain illustrations, application forms, Key Feature Documents and other relevant supporting documentation

New Business Submission

• Submit new business to provider or submit applications online
• Enter details of case into Client Database
• Track new business and current position, updating Planner/Para planner accordingly
• Ensure all new business has been checked and been signed off (if required)
• Ensure that submission has been double checked by another team member

Client Servicing

• Ad hoc valuations
• Trades - placing, chasing and updating
• Change of address
• Maintaining scanning records
• Preparing review pack

Prepare for Client Review

• Send Letter, valuation and relevant documentation to client
• Ensure Financial Planning figures are sent to clients for update and revision in preparation for next meeting
• Update cashflow models in preparation for review meetings