Customer Advisor

Manchester, Greater Manchester, England
£20710 - £22628 per annum + Including 9% Pension, plus benefits
07 Mar 2019
04 Apr 2019
Direct Line Group
Contract Type
Full Time

I used to just see this as just a job

Now my colleagues are like a real family

Always working together

We're proud to be number 3 in The Sunday Times 25 Best Big Companies to Work For 2019!

Join our amazing Customer Advisor teams in Manchester

Salary between £20,710 - £22,628 - (includes 9% pension contribution)

There are over 800 members of our DLG Manchester family and we've been here since 2001!

What keeps our family so engaged? The people, the benefits, the opportunities and of course the fabulous environment

We're in the heart of the city, minutes away from the main shopping centers, restaurants and bars and if you love the gym, there is one just over the road!

The office has some great perks that include staff kitchens where you can make a quick brew, free Wi-Fi and an awesome canteen! You can relax in one of our many breakout areas, watch a bit of TV or play on our computer consoles. For those who want some time to themselves, you can enjoy our outdoor seating area in our garden retreat.

We can really feel the Mancunian vibrancy of the city in this office and we know you will too!

Meet our Manchester team

Asra has been with our DLG team for 3 years, she shares some of things that makes Direct Line Group and her role different to other jobs.

The people have made my time at DLG, they are there to pick you up, to support you and genuinely want to work together. The managers and team leaders are all approachable and are there to support us all.

There are so many opportunities in DLG and they invest time in training and supporting their staff but also treating us as individuals.

We are one unit and you don't find that in many work places.

The role

Salary between £20,710 - £22,628 - (includes 9% pension contribution)

While we are looking for Customer Advisors and Claims Handlers to join the team and we offer a great salary and awesome benefits (you can really save money), it is our unique diversity and culture we can offer, that is unlike any other insurance company or call centre you've ever seen. Read the full Job description on our careers website

Don't just take our word for it, see what 'Life at DLG' is all about on our social pages or let our colleagues answer your questions on our discussion hub.





Direct Line Group are an equal opportunity employer who value diversity. We do not discriminate and we recognise and embrace that people work in different ways. We will always adapt so you have the best and most comfortable working environment. If during the recruitment process you require any reasonable adjustments, please just let us know.