Customer Service Administrator BLUC78119

Our client is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, they are a leader in most of the 28 countries in which they operate, employing 45,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people!

They are looking for a Customer Service Administrator to join their team at their Inchinnan site. This is a permanent, full time position working Friday - Tuesday inclusive 8am until 4:30pm. The days off (Wednesday & Thursday) are negotiable but it will include Saturday and Sunday within the shift pattern.

Within the role you will process orders and deal with customer queries. Liaising with couriers to ensure deliveries are made on time, you will make sure stock is available for shipment and manage shortages and customer expectations.

To be successful in this role, it is essential that you have substantial experience of working in a fast-paced environment dealing with customer order processing and complaint handling, with good interpersonal and communication skills, working as part of a team.

They are looking for someone who has a genuine interest in working with and helping customers. Enthusiastic, hardworking and determined, you will have excellent communication skills, a high attention to detail and will be able to build good customer relationships. Experience in Microsoft Office is also essential and Microsoft dynamics AX is desirable.

If you have a passion for delivering exceptional customer service then this could be the role for you!

This is a Blue Octopus Recruitment Ltd vacancy who are operating as an employment agency. Once you have clicked to apply for this vacancy, we will then send you more information on the role including a copy of the application form via email.