Mandarin & Cantonese Speaking Contract Executive

Recruiter
Anonymous
Location
London
Salary
GBP20k-GBP22k + benefits
Posted
13 Feb 2019
Closes
13 Mar 2019
Sectors
Multi lingual
Contract Type
Permanent
Hours
Full Time
Our client is a global and award winning tour operator that offers ground service travel to groups and individuals. Due to expansion and success, they are now seeking a Mandarin & Cantonese Speaking Contract Executive to join their friendly and busy team in their busy travel department.
If you are currently working for a tour operator, travel agent or a hotel in reservations or reception with Monday to Friday hours and seeking career progression, in which you will be rewarded for your hard work, apply today!
This exciting role entails a wide range of tasks in which no day will be the same:
* Make and confirm reservations for transportation and restaurants and admissions to places of interest.
* Deal with customer enquiries and aiming to meet their expectations.
* Inform the operations department of any changes such as fully booked dates, closed places of interest and offering and arranging the alternatives.
* Take part in familiarisation with new destinations in order to gain information on issues and amenities in order to meet clients' needs.
* Look for new suppliers according to client requests and market demand & obtaining group rates and prices along negotiating and contracting the services.
* Analyse and review pricing for already contracted services, negotiating them in order to stay compatible in the market.
Essential Requirements:
* Experience working within a travel company or hotel
* Fluent in English, Mandarin and Cantonese
* Ability to negotiate and influence.
* Excellent communication skills
* Exceptional customer service skills
* Meticulous attention to detail
* Good working knowledge of Microsoft Word, Excel, Outlook and the Internet
Benefits:
* Career progression
* Salary increment
* Training
* Varied job role
* Pension
* Travel perks
* Opportunity to work within a friendly and busy team for a forward thinking and dynamic tour operator in which you will be rewarded for your hard work

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