5 days left
- Full Time
Salary Band Fixed Point Salary | (£19,000 - £20,500)
Full time | 35 Hours Per Week
Region | Merseyside
Location | Meadow Court, Porchfield Close, Liverpool, L11 9DT
Contract Type | Permanent
Job Type | Neighbourhood Management
DBS Level | DBS Enhanced with barring lists
Closing Date | 25/02/2019
Ref No | 779
Onward Homes is one the largest registered providers of social housing, based solely in the North West of England.
In April 2017, we brought the Group together under the Onward brand to signal our intention to increase our impact and to make a greater contribution to the communities and customers we serve. We are delivering a major transformation change programme, in the way in which we deliver services and how we are structured as a business.
As part of a continued focus on developing and shaping our customer services and supporting our wider operations, we are looking for a Scheme Manager (1 post) to join our Older Persons Team.
Reporting to the Older Persons Team Leader, you will provide intensive housing and building management services at the Onward extra care housing scheme enabling customers to live confidently and independently with support in their own homes.
You will provide each customer with an agreed level of intensive housing management, responding to tenant and scheme emergencies. Build and maintain effective links with the 'on site' care team, to ensure the tenants' well-being and support needs are well met. You will liaise with health professionals, social workers, voluntary agencies, our neighbourhood colleagues and relatives visiting the scheme in a professional manner and record information as required.
You will participate in the Allocations Panel Meetings and facilitate the letting of apartments to new customers, by completing the signing up procedure and completing the necessary initial assessments.
You will ensure that your extra care housing scheme meets regulatory standards for all health and safety and compliance requirements, ensuring property log books are up to date and all requirements are met.
You should have experience of dealing with older people in a service environment, preferably within an extra care setting and maintaining building management and compliance requirements. Excellent communication skills are essential, with the ability to work on your own initiative as part of a dispersed team. You should have experience of working proactively to improve services and customer satisfaction. A satisfactory disclosure barring service (DBS) reference will be required.
How to Apply
Click the apply button and follow the instructions.
You will be directed to Onward’s career page where you will be required to complete an application form.
NO CVs – NO AGENCIES