Service Manager - Refugee Support East Yorkshire

Service Manager - Refugee Support East Yorkshire
Location: Hull, East Yorkshire
Contract type: Fixed Term (until 31/07/21)
14 hours per week
Salary: GBP 23,149 per annum, pro rata

Are you a manager who's passionate about making a positive difference to people in crisis as a result of their migration status?

We have an excellent opportunity for a Service Manager within our Refugee Support team based in Hull.

As part of the Refugee Support and Restoring Family Links team, the Service Manager will provide direct line management to a team of staff and will have responsibility for internal performance and resource management of the Refugee Support service, external engagement and partnership development of the service in East Yorkshire.

Meet the team
Our Refugee Support and Restoring Family Links Department is based in Hull with a remit within South Yorkshire. We are a busy department, assisting and working across almost every aspect of the refugee experience.

We focus our services on the most vulnerable. Our clients are often facing complex institutional barriers and are undergoing a period of crisis including suicide ideation, trauma, human trafficking, destitution and abuse.

This role might be for you if
We are looking for a candidate who has strong Operational management skills in conjunction with an excellent working experience and understanding of refugees, asylum seekers and their communities.

You will represent and advocate to influence relevant policy-makers, local partners and to act as key spokesperson for matters relating to asylum, refugees and displacement attracting media interest.

You will have the ability to plan and manage projects and activities, including the ability to develop and maintain internal and external partnerships.

You will be confident in their ability to prepare, manage and monitor budgets and able to collate, interpret and report on a range of management information.

Due to the level of this role, candidates should be able to work and travel regularly throughout the area are regular as appropriate, and more widely in the UK as required, this may require occasional out-of-hours commitment.

Closing date for applications is 23:59 on Wednesday 13th February 2019.

Interviews will be held week commencing, Monday 25th February 2019.

We offer multiple staff benefits, these include:

• 36 days holiday (including Bank Holidays)
• Option to buy an extra 5 days annual leave
• Up to 6% contributory pension
• Flexible working policy

A little bit more about us
The British Red Cross help anyone, anywhere in the UK; get the support they need if crisis strikes. From hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us.

Our organisation was born out of a desire to bring help without discrimination. Impartiality and neutrality have been central values for the Red Cross since we started.

At the British Red Cross, we're looking for the best people to help us provide support to millions of people affected by crisis in the UK. We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of race, colour, religion or belief, sex, sexual orientation, gender identity, age, or disability.

Diversity is something we celebrate and we want you to be yourself at work, and feel you're in a great position to help us spread the power of kindness.

In the British Red Cross we will not tolerate any form of misconduct, including sexual harassment, exploitation and abuse. We have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively.

If you are appointed to a role within BRC you will be subject to the organisation's Code of Conduct, a copy of which you can find on our website.

As part of its recruitment and selection process the British Red Cross undertakes DBS (Disclosure and Barring Service) checking of all individuals who regularly work with or have access to children and vulnerable adults.

If driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy.

The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).

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Connecting human kindness with human crisis