Sales Manager Groups

Sheraton Grand London Park Lane
12 Feb 2019
12 Mar 2019
Sales, Sales Manager
Contract Type
Full Time

At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and we give it all we've got - on property and off. When guests stay with us, it's not just a room with a bed that they're buying. It's an experience. We're looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

Key attributes:

Proven sales professional with a minimum of 3 years direct, proactive sales experience within a premium/luxury sales organisation
Educated to degree or equivalent
Passionately driven towards revenue goals
Polished and professional communication skills - verbal and written
Excellent standards of personal presentation
Understanding of Opera programmes would be an advantage

Main Scope of Job:By application of professional and advanced sales skills, develop and maintain an account base within the groups segments with specific responsibilities for generating group and banqueting revenue and new business opportunities for all Central London Hotels. Main Duties and Responsibilities
  • To take responsibility for an allocated portfolio of accounts, undertaking complete account management, taking responsibility for maintaining, servicing, contracting and developing your allocated account base
  • Actively search for new group business to drive room and food & beverage revenue into all of the Starwood Central London properties
  • To create and implement Strategic Action plans for all Key Accounts and Key Prospect Accounts and meet quarterly with the ADOS to report on progress.
  • To follow key sales activities such as Key Account inspections, client appointments, promotions, familiarisation trips and sales trips to deliver increased market penetration and revenue production goals.
  • To conduct domestic and international sales-trips focusing on strengthening existing and building new relationships to deliver increased account penetration and revenues.
  • To participate in sales blitzes, trade shows, workshops and exhibitions as appropriate.
  • To build and effectively and efficiently maintain a database of all clients.
  • Responsible for groups follow up and group lead conversion through working with the GSO, G&E Sales team and on-property sellers.
  • To negotiate rates for both new and existing accounts within the set parameters of the hotels' overall strategies.
  • To maintain full and accurate knowledge of the competitive sets of the Central London hotels, monitor competitor activity and adjust strategy accordingly to market needs and trends.
  • To take responsibility to deliver team targets such as MI Leads, Hotel Focus Weeks, and other projects set by the Director of Sales or ADOS.
  • To complete a weekly sales report, detailing activities and financial results in line with company standards, goals and targets.
  • Attend weekly sales meetings and other meetings as required.
  • Be responsible for compiling own Concur expense reports on a regular basis and submitting to the Director of Sales for approval.
  • Familiarise yourself with all hotel operations and ensure effective communication between departments to ensure delivery of excellent guest service as appropriate.
  • To actively participate in the Engagement Survey process and support action plans to address issues within the departmen
  • To take an active role in mentoring and training new members into the team and offer guidance on all sales processes.
  • Perform any duties deemed necessary and reasonable, requested by the Director of Sales, or ADOS.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. See description