Universal Support: Help to Claim Advisers
1 Year Fixed Term
£21,000.00 per annum
Closing date: 25th February 2019 (Interviews 5th March)
Citizens Advice is set to deliver a new service called “Universal Support: Help to Claim” which offers end-to-end support to help people make a new Universal Credit claim and be ready for when their first payment arrives.
We are looking for 2 advisers with good IT skills to support clients to make and complete their new Universal Credit claim.
You’ll have the ability to interview clients using sensitive listening and< questioning skills to get to the root of the issues and empower clients, whilst maintaining structure and control of meetings.
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